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John The Plumber

Updated 2026-08-13 · 10,714 reviewed · 300 listed · Scored from 256 Google reviews · How we rank ›

4.8(256) 87 composite score See reviews on Google ✓ Google-verified
Emergency PlumbingPlumberGas FittingWater Heater Installation & RepairLeak Detection & Pipe RepairDrain & Sewer Cleaning

Google-verified256 Google reviews

John The Plumber
Services
Emergency Plumbing, Plumber, Gas Fitting
Reviews
256

What recent reviews say

Reviewers consistently report fast response times, professional technicians who explain their work clearly, and honest dealings. Named staff like Johnathan, Matt, Cameron, and Garrett earn repeated praise for competence and politeness. The main friction point is the $79 diagnostic fee and pricing on straightforward jobs, which some feel misaligned with time spent and materials used, though the company has reduced quotes when adjustment was warranted.

Most work spans faucet replacement, toilet installation, and drain services. The company sources parts efficiently to avoid repeat visits and communicates cost changes transparently. A 4.8-star average across 256 reviews reflects strong satisfaction, though a handful of one- and two-star ratings highlight concerns about value on quick tasks and hidden costs.

Praised for
  • quick response and punctual arrival
  • knowledgeable and communicative technicians
  • professional and friendly demeanor
  • honest pricing and upfront quotes
  • quality workmanship and thorough explanation
Watch-outs
  • service call fee not clearly communicated upfront
  • pricing perceived as high for simple jobs
  • occasional gaps in workmanship detail
punctualskilled-staffresponsiveupfront-quotesfair-pricingclean-workhonest-assessment
Best for: homeowners and landlords needing reliable same-day or next-day plumbing repairs with clear pricing
Think twice if: budget-conscious customers should confirm pricing upfront; a $79 diagnostic fee applies even if you decline the work

Strengths

  • Same-day or next-day appointments available
  • Technicians source parts efficiently to minimize return visits
  • Named staff members who stay engaged and explain work
  • Quote adjustments communicated transparently if scope changes

Worth knowing

  • Technicians named include Johnathan, Matt, Mike, Cameron, Jordan, Garrett, Alberto, Ryan, and Crispin
  • Johnathan sourced shower cartridges by fixture alone, eliminating a return visit
  • Appointments often scheduled within 24 hours
  • Matt and others call customers en route with arrival notice
  • Company reduced a quote from initial estimate when actual scope proved smaller

What reviews say by service

Emergency Plumbing
quick response and immediate diagnosis praised; customers report same-day or next-day turnaround
Drain & Sewer Cleaning
drain services and camera inspections explained clearly; hydro jetting and clog removal handled efficiently
Bathroom & Kitchen Plumbing Remodel
faucet and toilet installation consistently praised for speed and quality; some concern pricing feels high for simple swaps
Water Heater Installation & Repair
shower cartridge diagnosis and replacement handled without unnecessary multiple visits
Leak Detection & Pipe Repair
camera tools used transparently to show customers the problem and solution

How it compares

  • Rated 4.8 against a 4.85 average across the 166 drain & sewer cleaning businesses listed here.
  • Has more Google reviews than 84% of the businesses in this directory.

How we scored this

How We Score
Star rating 87
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
237
4
6
3
1
2
5
1
7

Common questions

How quickly can I get an appointment?
Appointments are typically available within 24 hours and often same-day or next-day.
Is there a charge just for the plumber to come look at the problem?
Yes, the diagnostic fee is $79, but the company will credit it toward the work if you proceed; if you decline, you are charged the $79.
Will I need multiple visits for parts that aren't in stock?
Technicians often source parts based on initial assessment, so they arrive with what's needed rather than making return trips.
Request a quote

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Last updated 2026-08-13