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Crystal Drain & Plumbing

Updated 2026-09-13 · 11,245 reviewed · 301 listed · Scored from 845 Google reviews · How we rank ›

4.9(845) 91 composite score See reviews on Google ✓ Google-verified
Water Heater Installation & RepairDrain & Sewer CleaningPlumberEmergency PlumbingBathroom & Kitchen Plumbing Remodel

Google-verified845 Google reviews

Crystal Drain & Plumbing
Location
Etobicoke
Services
Water Heater Installation & Repair, Drain & Sewer Cleaning, Plumber
Reviews
845
Ranking
#27 in Water Heater Installation & Repair
Best for
homeowners needing same-day drain cleaning or pipe repairs in or around Etobicoke

Core details are sourced from this business's Google Business Profile (checked 2026-09-13).

What reviewers think

Technicians like Rene, Daniel, Bing, Sam, and Yousif turn up quickly and fix problems right the first time, from clogged drains to leaking pipes and bathroom remodels. Most visits end with a fair quote explained upfront and work completed the same day. One incident involved an employee aggressively soliciting a review, which taints an otherwise consistent track record of patient, knowledgeable service.

Praised for
  • skilled technicians by name
  • fast response and on-time arrival
  • friendly and patient service
  • honest assessment and upfront quotes
  • quality workmanship on repairs and installs
punctualskilled-staffresponsiveupfront-quotesclean-workreliablehonest-assessmentquick-response
Best for: homeowners needing same-day drain cleaning or pipe repairs in or around Etobicoke

Strengths

  • same-day service on emergency calls
  • named technicians consistently praised
  • drain cleaning with lasting results
  • transparent pricing with all-in quotes

Worth knowing

  • Rene: praised for leak repairs, pipe work, and shower fixes across multiple reviews
  • Daniel: identified issue source through experience, spotted and fixed additional problem, gave all-in quotes
  • Bing: noted for CCTV drain inspections and professional reporting
  • Sam: repeat customer work, neatly installed pipe insulation
  • Yousif, Clayon: mentioned for drain unclogging and quick service
  • CCTV drain inspection performed and reported professionally
  • Offered discount on emergency same-day service (1pm call, 3pm arrival, 5pm completion)

How it compares

  • Rated 4.9 against a 4.86 average across the 230 drain & sewer cleaning businesses listed here.
  • Has more Google reviews than 97% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 93
Review volume 100
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
821
4
7
3
0
2
1
1
16

Questions people ask

Can you come the same day?
Yes. One recent customer called at 1pm, a plumber arrived by 3pm and finished by 5pm, and even received a discount.
Do you perform CCTV drain inspections?
Yes. Bing Li performed a professional CCTV inspection and full report for an insurance requirement on an older home.
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Last updated 2026-09-13