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DrainRooter Plumbing

Updated 2026-08-13 · 10,714 reviewed · 300 listed · Scored from 180 Google reviews · How we rank ›

4.8(180) 89 composite score See reviews on Google ✓ Google-verified
Emergency PlumbingBackflow Prevention & TestingLeak Detection & Pipe RepairPlumberDrain & Sewer Cleaning

Google-verified180 Google reviews["over 10 years of experience"]

DrainRooter Plumbing
Services
Emergency Plumbing, Backflow Prevention & Testing, Leak Detection & Pipe Repair
Reviews
180

What recent reviews say

Mike's work draws repeat clients and Reddit recommendations alike. People describe rapid response times, accurate diagnosis without unnecessary upsells, and fair quotes delivered as promised. He tackles drain clogs, leak detection, faucet installs, and toilet repairs with equal skill, often completing jobs same-day or next-morning. One caller reported a hostile phone interaction; nearly all others praise his professionalism and follow-up care.

The business claims over ten years in the GTA. Reviewers note he assesses before proposing fixes, explains the work clearly, and leaves no mess behind. Several mention a one-year warranty on work. His in-demand schedule and strong Reddit presence appear deliberate, not accidental.

Praised for
  • responsive and punctual
  • fair and upfront pricing
  • professional and honest assessment
  • goes above and beyond for clients
Watch-outs
  • rude phone manner on rare occasion
punctualfair-pricingskilled-staffresponsiveupfront-quotesreliablehonest-assessmentclean-workwent-above-and-beyond
Best for: Homeowners seeking next-day emergency response and honest repair estimates, especially in Etobicoke and central GTA.
Think twice if: One caller reported very rude phone service; most other interactions were smooth, but initial contact can occasionally be abrupt.

Strengths

  • Same-day or next-morning emergency response
  • Assess-before-fix approach avoids unnecessary work
  • Honest pricing communicated upfront
  • Strong Reddit reputation

Worth knowing

  • Mike (or 'silver-haired Mike' to distinguish him) is the primary technician
  • One-year warranty offered on completed work
  • Frequently booked; often receives calls during active jobs
  • Responds via text and email, schedules with time windows
  • Known for winter pipe-care tips and follow-up checks after job completion

What reviews say by service

Emergency Plumbing
Called same-day for clogged pipes and drain cracks; responded within 30 minutes to hours.
Leak Detection & Pipe Repair
Identified basement leaks, corroded drain pipes, toilet leaks, and basement faucet leaks; often upgraded or replaced components rather than band-aid fixes.
Drain & Sewer Cleaning
Resolved clogged kitchen sinks and old piping; replaced rusted pipes alongside clearing blockages.
Plumber
Faucet installs, toilet repair, vanity drain relocation, and general plumbing maintenance all completed to high standard with clear explanation.
Backflow Prevention & Testing
Limited evidence; business lists backwater valve installation but no specific review praise or complaint about this service.

How it compares

  • Rated 4.8 against a 4.85 average across the 166 drain & sewer cleaning businesses listed here.
  • Has more Google reviews than 78% of the businesses in this directory.

How we scored this

How We Score
Star rating 87
Review volume 98
Review recency 100
Review sentiment 73
Profile completeness 100
Verification 30

Rating breakdown

5
171
4
1
3
0
2
1
1
7

Common questions

How quickly can Mike come out for an emergency?
Reviewers report same-day or next-morning calls; one customer called Friday night and Mike arrived by 11 a.m. Saturday. Another received service 30 minutes after a phone call.
Does DrainRooter offer a warranty?
One review states they offer a one-year warranty on work completed.
Does Mike charge what he quotes?
Multiple reviewers confirm his final bill matches or is close to the upfront estimate plus tax, with no surprises added.
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Last updated 2026-08-13