Google-verified51 Google reviews
Across 51 reviews (98% five-star), DrainStars earns consistently high marks for technicians who arrive punctually, diagnose quickly, and complete work without unnecessary upselling. Named staff-Mark, Matthew, and Christian-appear repeatedly praised for skill and politeness. One recent contract job complaint flags unprofessionalism and accountability gaps; the gap between long-standing positive reviews and that isolated recent critique suggests possible variance in consistency.
Based on limited recent reviews, so treat this as low-confidence.
Five-star reviews praise fast arrival, clear communication, and solid leak and drain work. However, two recent one-star complaints describe aggressive pricing on routine jobs and refusal to break down labor and material costs, with quotes later dropped substantially when questioned.
A plumbing supply shop known for knowledgeable staff who help DIYers fix problems and source rare parts at better prices than Home Depot. Several five-star reviews praise patience and expertise. However, three one-star reviews from around 2022 describe staff rudeness and confrontation, particularly with women, that some customers found appalling.
All 30 Google reviews rate Blackwood five stars. Detail on specific experiences is limited, but the consistent perfect score suggests customers find their work reliable across emergency calls, drain work, and water heater jobs.
Last updated 2026-08-13