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Imperial Emergency Plumbing Services

Updated 2026-09-13 · 11,245 reviewed · 301 listed · Scored from 9 Google reviews · How we rank ›

4.1(9) 57 low data composite score See reviews on Google ✓ Google-verified
Emergency PlumbingWater Heater Installation & RepairDrain & Sewer CleaningLeak Detection & Pipe RepairPlumber

Google-verified9 Google reviews

Imperial Emergency Plumbing Services
Location
Old Toronto, Toronto
Services
Emergency Plumbing, Water Heater Installation & Repair, Drain & Sewer Cleaning
Reviews
9
Ranking
#257 in Emergency Plumbing
Best for
homeowners needing rapid emergency response for leaks or burst pipes

Core details are sourced from this business's Google Business Profile (checked 2026-09-13). Website-sourced details were fetched 2026-08-13.

What reviewers think

Five-star reviews praise fast arrival, clear communication, and solid leak and drain work. However, two recent one-star complaints describe aggressive pricing on routine jobs and refusal to break down labor and material costs, with quotes later dropped substantially when questioned.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • quick response time
  • professional and courteous staff
  • drain and leak repairs completed well
quick-responseskilled-staff
Best for: homeowners needing rapid emergency response for leaks or burst pipes

Strengths

  • arrive within an hour
  • handle emergency calls 24/7
  • fix leak and drain issues efficiently

Worth knowing

  • Mike (technician) praised for prompt diagnosis and fast washer hose replacement
  • one-star reviewer charged $150 for a 10-minute service call to remove a P.O. pop-up valve
  • initial quote for same job was $550, reduced to $300 when customer declined

How it compares

  • Rated 4.1 against a 4.83 average across the 271 emergency plumbing businesses listed here.
  • Has more Google reviews than 22% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 76
Review volume 43
Review recency 0
Review sentiment 49
Profile completeness 100
Verification 30

Rating breakdown

5
7
4
0
3
0
2
0
1
2

Questions people ask

How quickly do they respond to emergency calls?
Reviewers report arrival within an hour; the business claims 24/7 emergency response availability.
Will they provide a detailed cost breakdown before starting work?
One reviewer reported the technician refused to itemize labor and materials costs despite repeated requests.
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Mark, George, and Dave handle everything from drain clogs to leaks with equal speed. Reviewers consistently note fast arrival and completion times, with work left cleaner than found. The team's refusal to upsell and focus on integrity earns repeated recommendations across the city. Kitchen and bathroom repairs dominate the feedback, with particular praise for difficult leaks and pipe bursts managed with minimal structural damage. Staff explain work clearly, arrive promptly, and leave areas tidy. Every review in the set is five stars from the past two months.

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Last updated 2026-09-13