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Imperial Emergency Plumbing Services

Updated 2026-08-13 · 10,714 reviewed · 300 listed · Scored from 9 Google reviews · How we rank ›

4.1(9) 57 low data composite score See reviews on Google ✓ Google-verified
Emergency PlumbingLeak Detection & Pipe RepairPlumberWater Heater Installation & RepairDrain & Sewer Cleaning

Google-verified9 Google reviews

Imperial Emergency Plumbing Services
Services
Emergency Plumbing, Leak Detection & Pipe Repair, Plumber
Reviews
9

What recent reviews say

Five-star reviews praise fast arrival, clear communication, and solid leak and drain work. However, two recent one-star complaints describe aggressive pricing on routine jobs and refusal to break down labor and material costs, with quotes later dropped substantially when questioned.

Based on limited recent reviews, so treat this as low-confidence.

Recent shift: Positive reviews are 3 years old; the only recent complaints (within 2 years) focus on overpricing and cost opacity, suggesting a shift in pricing practice or customer experience.

Praised for
  • quick response time
  • professional and courteous staff
  • drain and leak repairs completed well
Watch-outs
  • significantly overpriced quotes
  • poor cost transparency
  • unwillingness to itemize labor and materials
quick-responseskilled-staffoverpricedpoor-communication
Best for: homeowners needing rapid emergency response for leaks or burst pipes
Think twice if: get a detailed itemized quote in writing before agreeing; simple repairs may be quoted at premium rates

Strengths

  • arrive within an hour
  • handle emergency calls 24/7
  • fix leak and drain issues efficiently

Worth knowing

  • Mike (technician) praised for prompt diagnosis and fast washer hose replacement
  • one-star reviewer charged $150 for a 10-minute service call to remove a P.O. pop-up valve
  • initial quote for same job was $550, reduced to $300 when customer declined

What reviews say by service

Leak Detection & Pipe Repair
praised for quick diagnosis and professional repair; one complaint of severe overpricing for routine 10-minute fix
Drain & Sewer Cleaning
described as top-notch work unclogging drains
Emergency Plumbing
fast response and pipe burst repairs well-reviewed, but pricing practices questioned

How it compares

  • Rated 4.1 against a 4.83 average across the 256 emergency plumbing businesses listed here.
  • Has more Google reviews than 23% of the businesses in this directory.

How we scored this

How We Score
Star rating 76
Review volume 43
Review recency 0
Review sentiment 49
Profile completeness 100
Verification 30

Rating breakdown

5
7
4
0
3
0
2
0
1
2

Common questions

How quickly do they respond to emergency calls?
Reviewers report arrival within an hour; the business claims 24/7 emergency response availability.
Will they provide a detailed cost breakdown before starting work?
One reviewer reported the technician refused to itemize labor and materials costs despite repeated requests.
Request a quote

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Last updated 2026-08-13