Google-verified1,910 Google reviewssince 2001
Most reviewers praise named technicians like Kyle, Aaron, and Jacob for friendly, efficient work and clear explanations. However, multiple complaints surface about aggressive sales tactics: one customer paid over $600 for a toilet seal replacement (materials cost $5-27), another received quotes ranging from $527 to $3,185 for a standard grease clog, and a separate customer flagged AI-mimicking marketing calls as deceptive and creepy.
The business responds quickly to urgent calls and handles complex repairs well. Pricing pressure appears targeted during initial in-home assessments, where technicians push tiered service menus and unnecessary add-ons before giving straightforward estimates.
Avelino and his wife run a genuinely personable operation. They answer their phone, diagnose honestly (even when the real problem differs from what you expected), and charge fairly or less than quoted. Work is meticulous and areas are restored to look untouched.
On routine repairs and drain work, Brothers Plumbing excels with fast service and skilled technicians who keep spaces clean and communicate well. However, bathroom remodels have produced serious structural failures (uncapped floor openings, improper slope), and reviewers report quoting practices and accountability issues that raised red flags.
Five-star reviews praise fast arrival, clear communication, and solid leak and drain work. However, two recent one-star complaints describe aggressive pricing on routine jobs and refusal to break down labor and material costs, with quotes later dropped substantially when questioned.
Last updated 2026-08-13