57 low data
RMC Plumbing & Electric
5.0(2)
Both reviewers report clean, precise work and peace of mind after plumbing fixes. Limited evidence; all reviews are two years old.
Emergency PlumbingPlumber
Living Services Plumbing Solutions - Downtown
Emergency PlumbingBathroom & Kitchen Plumbing RemodelLeak Detection & Pipe RepairPlumberWater Heater Installation & RepairDrain & Sewer Cleaning
Google-verified163 Google reviews
- Services
- Emergency Plumbing, Bathroom & Kitchen Plumbing Remodel, Leak Detection & Pipe Repair
- Reviews
- 163
What recent reviews say
Strong five-star reviews highlight fast turnaround, expert troubleshooting, and genuine honesty. Aman and Charlene earn consistent praise for friendly, professional work and arriving within hours. However, a cluster of one-star reviews (mostly recent) report dual charges ($67 inspection plus $300+ repair for tightening a faucet), non-refunded deposits, and pricing double that of competitors. Newer complaints suggest the pricing model and billing practices have created serious customer friction.
Praised for
- quick response and same-day service
- knowledgeable and professional diagnosis
- friendly and courteous staff
- transparent pricing and honest assessment
Watch-outs
- dual billing (inspection fee plus repair charge)
- excessive charges for simple fixes
- deposit not refunded after cancellation
- poor communication and unresponsiveness
punctualresponsiveskilled-staffhonest-assessmentoverpricedhidden-feesfair-pricing
Best for: Customers downtown seeking fast diagnosis and honest assessment, if pricing model is transparent upfront.
Think twice if: Budget-conscious customers should clarify the full fee structure before booking; multiple recent complaints cite $300-$450+ charges for minor tightening work and dual charges not offset by inspection refunds.
Strengths
- Arrives within 1-2 hours on many jobs
- Honest diagnosis that sometimes recommends no repair
- Staff (Aman and Charlene) known by name across reviews
- Carries parts in truck, often completes work same day
Worth knowing
- Aman (plumber) and Charlene (booking/administration) named repeatedly in positive older reviews
- Carries faucet options in truck; can often complete replacement same visit if approved
- At least one customer reported issue resolved on its own; Aman advised no repair was needed and charged nothing
- Recent complaints (2024-2025) consistently report $67 inspection fee charged separately from $300-$450 repair charge for simple tightening tasks
What reviews say by service
- Emergency Plumbing
- Fast response praised; one customer had toilet fixed in under 2 hours
- Bathroom & Kitchen Plumbing Remodel
- Mixed: praised for faucet replacement when approved, but multiple complaints about excessive charges for faucet tightening
- Leak Detection & Pipe Repair
- Recent complaints focus on kitchen sink leaks; customers dispute diagnosis and charge for simple nut tightening
- Plumber
- Aman consistently praised for professionalism and knowledge in older reviews; recent complaints center on billing practices and pricing
How it compares
- Rated 4.6 against a 4.83 average across the 256 emergency plumbing businesses listed here.
- Has more Google reviews than 77% of the businesses in this directory.
How we scored this
How We Score Star rating 75
Review volume 96
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30
Rating breakdown
5
146
4
1
3
1
2
2
1
13
Common questions
- How quickly can they respond?
- Same-day or within 1-2 hours for many appointments, according to recent and older positive reviews.
- Is there a separate inspection fee?
- Yes: $67 is charged for a service call/inspection. Some customers dispute whether this should be waived if repair is completed; company policy appears to charge both fees.
- What areas do they serve?
- Their website lists Downtown Toronto, Dufferin Grove, Bickford Park, South Annex, Bay Street Corridor, Church Yonge Corridor, St. James Town, and Cabbagetown.
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