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The Super Plumber - Toronto

Updated 2026-08-13 · 10,714 reviewed · 300 listed · Scored from 454 Google reviews · How we rank ›

4.6(454) 79 low data composite score See reviews on Google ✓ Google-verified
Emergency PlumbingBackflow Prevention & TestingLeak Detection & Pipe RepairPlumberWater Heater Installation & RepairDrain & Sewer Cleaning

Google-verified454 Google reviews

The Super Plumber - Toronto
Services
Emergency Plumbing, Backflow Prevention & Testing, Leak Detection & Pipe Repair
Reviews
454

What recent reviews say

Strong technical work and punctuality attract five-star reviews, but a pattern of inflated pricing, misrepresented charges, and staff unprofessionalism damages trust. Several customers report paying two to five times market rates without disclosure, while others describe bait-and-switch quotations or replacement parts billed without being delivered.

The company has employed capable plumbers (Marcus, Mansell, Patrick, Tonya) who diagnose issues thoroughly and complete work on schedule. However, warranty disputes, damage caused during installation, and failure to stand behind service promises appear recurrent. One reviewer noted the 2-year warranty was not honored after shower connectors were damaged during work.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • professional staff (named: Marcus, Mansell, Patrick, Tonya)
  • on-time arrival
  • thorough diagnosis and problem-solving
  • polite and respectful communication
  • high-quality workmanship on complex jobs
Watch-outs
  • markedly overpriced relative to market
  • dishonest billing practices and upselling
  • staff rudeness and unsafe driving
  • warranty not honored when damage occurs
  • inconsistent quality and transparency
skilled-staffpunctualoverpricedhidden-feespoor-communicationrude-staffwarranty-honored
Best for: homeowners needing skilled emergency plumbing who can absorb premium pricing
Think twice if: prices run 2 to 5 times typical market rates; expect upcharges after initial quote and verify warranty coverage before booking

Strengths

  • same-day emergency response
  • experienced technicians with strong diagnostic skills
  • complete service range from emergency repairs to remodels
  • proven track record on complex jobs

Worth knowing

  • Named skilled technicians: Marcus, Mansell, Patrick, Tonya, Brendan
  • 2-year work warranty offered but historically not honored in damage cases
  • Operates under The Super Plumber brand; formerly Bosco, acquired by AtlasCare (HVAC parent company)
  • One customer paid $1000 for one hour of drain cleaning; another charged 5 times market rate for replacement plumbing
  • Shower connectors damaged during installation; customer forced to pay for wall reopening and repairs by another contractor

What reviews say by service

Leak Detection & Pipe Repair
Marcus diagnosed drain smell thoroughly; work completed same-day but core issue sometimes remains unresolved.
Emergency Plumbing
On-time response and professional troubleshooting praised, but hidden charges during the visit are a recurring complaint.
Drain & Sewer Cleaning
Completed efficiently but at premium rates ($1000 per hour documented); reviewers report these charges far exceed market standard.
Water Heater Installation & Repair
No specific review text; category inferred from directory listing only.
Backflow Prevention & Testing
No specific review text; category inferred from directory listing only.
Plumber
Complex jobs like clay pipe replacement completed well; warranty disputes and damage liability claims often rejected.

How it compares

  • Rated 4.6 against a 4.85 average across the 166 drain & sewer cleaning businesses listed here.
  • Has more Google reviews than 92% of the businesses in this directory.

How we scored this

How We Score
Star rating 74
Review volume 100
Review recency 100
Review sentiment 49
Profile completeness 100
Verification 30

Rating breakdown

5
383
4
26
3
3
2
0
1
42

Common questions

Do you offer emergency or same-day plumbing?
Yes, multiple reviews confirm on-time arrival and same-day completion of complex work.
What is your pricing compared to other plumbers?
Reviewers consistently report prices 2 to 5 times higher than other local plumbers for equivalent work. One drain cleaning hour was billed at $1000.
Do you honor your warranty if damage occurs during installation?
Warranty disputes are documented; one customer's shower connectors were damaged during work, and the company declined responsibility despite photographic proof.
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Last updated 2026-08-13