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Peoples Plumbing and Drain Inc.

Updated 2026-09-13 · 11,245 reviewed · 301 listed · Scored from 85 Google reviews · How we rank ›

5.0(85) 87 composite score See reviews on Google ✓ Google-verified
Water Heater Installation & RepairDrain & Sewer CleaningLeak Detection & Pipe RepairPlumberEmergency PlumbingBathroom & Kitchen Plumbing Remodel

Google-verified85 Google reviews25+ years

Peoples Plumbing and Drain Inc.
Services
Water Heater Installation & Repair, Drain & Sewer Cleaning, Leak Detection & Pipe Repair
Reviews
85
Ranking
#113 in Water Heater Installation & Repair
Best for
Condo owners and rental property managers needing honest diagnosis and educational support.

Core details are sourced from this business's Google Business Profile (checked 2026-09-13). Website-sourced details were fetched 2026-08-13.

What reviewers think

John and Ken deliver results that stick. Reviewers praise their diagnostic skill, honesty about what really needs fixing, and willingness to show up quickly even on the same day. The standout detail: John honored a full quote even when unexpected work emerged during a basement sink install, then added small touches like leveling and wall alignment that many plumbers skip. No complaints in 18 recent five-star reviews.

Condo dwellers and rental property owners return repeatedly. John educates residents on their maintenance rights, coordinates with property managers, and talks through every step of the work. Ken saved one customer $14k by recommending a different approach to a sewer issue than a competing quote suggested. This is plumbing that earns trust."

Praised for
  • honest and transparent
  • quick response and same-day service
  • thorough diagnosis and troubleshooting
  • professional and personable
  • reliable and does quality work
  • stands behind quotes with no hidden charges
responsiveskilled-staffhonest-assessmentupfront-quotesquick-responsereliablepunctualclean-workwent-above-and-beyond
Best for: Condo owners and rental property managers needing honest diagnosis and educational support.

Strengths

  • Same-day emergency response in downtown Toronto
  • Honest diagnosis: no upsells, references competing quotes
  • Experienced diagnostician who finds root causes
  • Honors quotes even when unexpected work appears

Worth knowing

  • John is named in 16 of 18 recent reviews as the primary technician
  • Ken also praised for sewer diagnostics and education
  • John saved a customer $14k versus a competing sewer quote by recommending a different approach
  • One customer reports John responded in less than 2 hours for a downtown kitchen drain blockage
  • John coordinates with condo property managers to explain issues to residents
  • On a basement utility sink install with unexpected curveballs, John added finishing touches (leveling, wall alignment) not required in the original scope
  • Multiple customers confirm no leaks years after John's repairs

How it compares

  • Rated 5 against a 4.87 average across the 245 water heater installation & repair businesses listed here.
  • Has more Google reviews than 60% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 97
Review volume 84
Review recency 100
Review sentiment 82
Profile completeness 75
Verification 30

Rating breakdown

5
84
4
1
3
0
2
0
1
0

Questions people ask

How quickly can John respond to an emergency?
One customer reports John arrived downtown in less than 2 hours for a significant drain blockage. Multiple reviews mention same-day SOS response.
Will John suggest unnecessary work?
No. Reviewers specifically praise his honesty and note he refuses to upsell. One customer reports Ken saved them $14k by recommending a different approach to a sewer issue than another plumber quoted.
Does John stick to his quoted price?
Yes. One detailed review notes John honored his quote even when unexpected work emerged during a basement sink install, and did not charge extra despite the complications.
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Last updated 2026-09-13