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AY Electrical & Plumbing

Updated 2026-08-13 · 10,714 reviewed · 300 listed · Scored from 522 Google reviews · How we rank ›

4.7(522) 75 low data composite score See reviews on Google ✓ Google-verified
Emergency PlumbingPlumberWater Heater Installation & RepairDrain & Sewer Cleaning

Google-verified522 Google reviews

AY Electrical & Plumbing
Services
Emergency Plumbing, Plumber, Water Heater Installation & Repair
Reviews
522

What recent reviews say

North York plumber with strong technician quality but mixed customer experiences around pricing. Reviewers praise specific staff (Yanky, Duda, Charles, Shawn) for knowledge and friendliness. However, repeated complaints about high quotes, hard sells on expensive repairs, and flat-fee pricing that lacks transparency. One drain cleaning cost $2,200 for 10 minutes of work and failed to fix the problem.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • skilled technicians
  • friendly and personable staff
  • fast response and availability
  • clear explanations of options
Watch-outs
  • high pricing and flat-fee model
  • upselling unnecessary services
  • incomplete work requiring callbacks
  • poor drainage fixes that fail
skilled-staffresponsiveoverpricedhidden-feespoor-communication
Best for: Homeowners who value skilled technicians and explanation over price negotiation.
Think twice if: You need transparent hourly pricing. Flat-fee quotes have been as high as $7,500, and customers report hard sells on expensive repairs you may not need.

Strengths

  • Individual technicians (Yanky, Duda, Charles) highly praised for competence and customer care
  • Seven-day availability with same-day to 24-hour response
  • Thorough explanations of repair options

Worth knowing

  • Technicians named include Yanky, Duda, Charles, Shawn, Justin Rodgers, and Justin
  • Dispatcher Amanda noted for quick response
  • One drain snake charged $2,200 and failed to resolve the problem
  • Flat-fee pricing model used (no hourly transparency)
  • One kitchen P-trap replacement praised; technician Duda cleaned thoroughly and explained work

What reviews say by service

Emergency Plumbing
Praised for same-day to 24-hour availability. Quality mixed: technicians explain options well but some emergency quotes seen as excessively high ($800-$7,500 range).
Drain & Sewer Cleaning
Major complaint: $2,200 drain snake failed to fix problem the next day, forcing upsell on toilet. Another customer paid $80 elsewhere for same fix.
Water Heater Installation & Repair
Limited direct evidence, but technicians praised for thorough bathroom fixture and kitchen work.
Plumber
Strong praise for named technicians (Yanky, Duda) on bathroom/kitchen work, faucet repair, P-trap replacement. Professional, clean work, good explanations of options.

How it compares

  • Rated 4.7 against a 4.85 average across the 166 drain & sewer cleaning businesses listed here.
  • Has more Google reviews than 94% of the businesses in this directory.

How we scored this

How We Score
Star rating 80
Review volume 100
Review recency 47
Review sentiment 49
Profile completeness 100
Verification 30

Rating breakdown

5
475
4
15
3
2
2
3
1
27

Common questions

How quickly can they respond?
Reviewers report same-day to 24-hour availability; one customer was serviced within an hour of calling.
Do they explain the work clearly?
Yes. Multiple reviewers note technicians walk through options, explain why repairs are needed, and help customers make informed decisions.
How do they price jobs?
They use a flat-fee model rather than hourly rates. Quotes have ranged from $80 (competitor baseline) to $7,500 depending on the job.

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Last updated 2026-08-13